Privacy Policy
Privacy Policy
Your trust is our priority, we safeguard your privacy
Radiant Precicom Pvt. Ltd. (hereinafter referred to as “We”, “Us”, “Our”, or “the Company”) owns and manages the website https://radiantprecicom.com
and its related digital platforms, mobile applications, and offline channels (collectively referred to as the “Website” or “Platform”).
This Privacy Policy explains how We collect, use, store, disclose, and otherwise process your personal data when you engage with us-whether through our Website, email, offline documentation, physical visits, vendor/customer relationships, or any other means of communication.
We are committed to maintaining the highest standards of privacy and data protection in accordance with applicable laws and regulations. This Policy also explains your rights regarding your personal data and how you can exercise them.
By accessing or using our Website or by otherwise sharing your personal information with us, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy.
  1. Information We Collect
    Mode of CollectionWe collect information about you directly through:
    • Forms and documents you fill out on our Website or provide offline (e.g., inquiries, quotations, vendor registration, job applications, etc.)
    • Communications with us via email, phone, or in person
    • Your visits to our offices, factory premises, trade exhibitions, and events organized or attended by us
    • Third parties such as service providers, professional networks, or recruitment platforms (only with your consent where required)
    We and our service providers may monitor, record, and retain communications (electronic or otherwise) for quality, compliance, and operational purposes. Types of Information CollectedWe may collect and process the following categories of information about you:
    Category Examples Personal Information Name, address, email ID, mobile number, company name, designation, gender Business/Professional Details Vendor or customer information, GST or PAN, bank details (for payments), business registration documents Technical Data IP address, browser type, device information, site usage statistics, and cookie data Employment / HR Data Resumes, educational and work history, references, and other data provided during recruitment or employment Offline Interaction Data Visitor logs, CCTV footage at company premises, access logs Communication Data Emails, calls, or other messages exchanged with our teams
    We do not intentionally collect sensitive personal data (such as health, religion, political opinions, etc.) unless specifically required for lawful business or employment purposes.
  2. Use of Information
    We may use or process your personal data for the following legitimate business purposes:
    • To provide our engineering products and services
    • To respond to your inquiries, requests, and feedback
    • To manage customer and vendor relationships
    • To process purchase orders, quotations, or service agreements
    • To improve our Website, offerings, and user experience
    • To conduct market research, quality checks, and performance analytics
    • To send updates or marketing communications (only with your consent)
    • To comply with legal, regulatory, or contractual obligations
    • To maintain safety, surveillance, and security within company premises
    • To handle job applications, recruitment, and HR processes
    • To defend, establish, or exercise legal claims or rights
  3. Lawful Basis of Processing
    We process your personal data under the following lawful bases:
    • Consent:When you voluntarily provide information or opt in to communications. You may withdraw consent at any time by contacting us (see Section 14).
    • Legitimate Interest:For internal business operations, communications, and improvement of our products/services.
    • Contractual Necessity:To perform or enter into a contract with you (e.g., for supplying or purchasing goods/services).
    • Legal Obligation:To comply with applicable laws, regulations, and government directions.
    • Vital Interest:Where processing is necessary to protect life, safety, or prevent harm.
  4. Policy Concerning Children’s Data
    Our Website and services are intended for adults. We do not knowingly collect personal data from children under the age of 16.
    If you believe that a child has provided personal data to us without appropriate consent, please contact us immediately, and we will delete such information as soon as possible.
  5. Policy Concerning Persons with Disabilities
    We may process limited personal data of persons with disabilities (e.g., for employment or statutory purposes) with consent obtained through a lawful guardian, as required. Such data is handled with utmost confidentiality and in accordance with applicable laws.
  6. Recipients of Data
    Your personal data may be accessible to:
    • Internal Teams:Employees and authorized personnel who require access for legitimate business operations.
    • Third-Party Service Providers:IT service providers, logistics partners, auditors, consultants, and others who assist us in our operations under confidentiality obligations.
    • Government / Regulatory Authorities:When disclosure is required by law, court order, or investigation.
    • Business Transfers:In case of mergers, acquisitions, or restructuring, your data may be transferred to the successor entity.
    We ensure that all such parties follow appropriate confidentiality and data protection standards.
  7. Retention of Personal Information
    We retain your personal data only for as long as necessary for the purpose it was collected or as required by applicable laws.
    Once no longer needed, data is securely deleted, anonymized, or archived in compliance with statutory retention requirements.
  8. Your Rights
    Subject to applicable laws, you may exercise the following rights:
    • Access your personal data held by us
    • Request correction or update of inaccurate data
    • Request deletion of your data
    • Restrict or object to certain processing activities
    • Withdraw consent previously given (where applicable)
    • Request data portability (where technically feasible)
    • Lodge a grievance or complaint about data handling
    To exercise these rights, contact us via privacy@radiantprecicom.com.
    We will respond within a reasonable time in accordance with applicable law.
  9. Data Security
    We maintain appropriate technical and organizational measures to safeguard personal data from unauthorized access, alteration, disclosure, or destruction.
    Our systems, digital platforms, and internal processes follow reasonable security standards for data storage, transmission, and access control.
    If you suspect any misuse, breach, or unauthorized access to your data, please contact us immediately (see Section 14).
  10. Third-Party Websites
    Our Website may contain links to third-party websites or services that are not operated or controlled by us.
    We are not responsible for the privacy practices of such third parties.
    We recommend reviewing their privacy policies before sharing any personal data.
  11. Cookies
    We use cookies and similar technologies to:
    • Improve Website performance and functionality
    • Analyze how visitors interact with our Website
    • Remember your preferences and settings
    You may control or delete cookies through your browser settings, but disabling them may affect certain features of our Website.
  12. Social Media
    We operate official social media channels to engage with customers, vendors, and the public.
    Please avoid sharing personal or sensitive information (such as financial, identification, or confidential data) on public platforms.
    We are not responsible for information posted by third parties on these platforms.
  13. Changes to This Policy
    We may update this Privacy Policy periodically to reflect legal, operational, or technological changes.
    The latest version will always be available at https://radiantprecicom.com/privacy-policy.
    Please review it regularly to stay informed.
  14. Contact Us
    For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
    Data Protection OfficerRadiant Precicom Pvt. Ltd.
    Email: privacy@radiantprecicom.com
    76/1 and 84, Daman Industrial Estate, Kadaiya, Daman, Dadra & Nagar Haveli and Daman and Diu, 396210, India
  15. Definitions (for Reference)
    • Personal Data: Any information that can identify an individual directly or indirectly.
    • Processing: Any operation performed on personal data such as collection, use, storage, disclosure, or deletion.
    • Data Subject: The individual whose data is being processed.
    • Third Party: Any individual or organization other than Radiant Precicom or its authorized personnel.
    • Consent: Any clear and voluntary agreement by which you allow us to process your personal data.